Hello, ghouls and boys, witches and wizards! Welcome to Costume Closet Shop (accessible at hallowwearshop.com). We value your privacy as much as we value a perfectly spooky costume! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below. If you have any questions, feel free to contact our friendly team at [email protected].

1. Information We Collect

We collect information to make your Halloween shopping experience spellbindingly smooth. This includes:

  • Personal Information: When you place an order or create an account, we collect details like your name, email address, shipping address (such as 474 Poco Mas Drive, Lewisville, US 75067), and payment information (e.g., credit card details or PayPal info).
  • Browsing Data: We use cookies and similar technologies to track your activity on our site, such as pages visited, items viewed, and device information (e.g., IP address, browser type). This helps us improve your experience and tailor our offerings to your interests.
  • Communication Data: If you contact our customer service (via email or other means), we may keep records of those interactions to assist you better.

2. How We Use Your Information

We use your data to ensure a fantastic and secure shopping adventure, just like our payment process! Specifically, we use it for:

  • Order Processing: To fulfill your purchases, process payments (via Visa, MasterCard, JCB, or PayPal), and ship costumes globally (excluding Asia and some remote areas).
  • Customer Service: To respond to your inquiries, provide support, and send order updates (e.g., tracking information).
  • Marketing: With your consent, we may send you emails about new costumes, promotions, or Halloween tips. You can opt out anytime—no tricks here!
  • Improvements: To analyze site usage and enhance our website, products, and services for a smoother experience.

3. Sharing and Disclosure of Information

We treat your data like a secret haunted house recipe—it’s kept safe and shared only when necessary:

  • Service Providers: We may share information with trusted third parties who help us operate the website, process payments, or ship orders (e.g., payment gateways like PayPal or shipping carriers). These partners are bound by confidentiality agreements.
  • Legal Compliance: We might disclose data if required by law, such as to comply with a subpoena or protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, your information may be transferred to a new owner, but we’ll notify you and ensure continued privacy protection.

We never sell your personal information to third parties for marketing purposes—that would be too spooky!

4. Data Storage and Security

Your security is our potion! We use powerful encryption technology (like SSL) to safeguard your data during transmission and storage. Your information is stored on secure servers, and we implement industry-standard measures to prevent unauthorized access, alteration, or disclosure. However, no method is 100% secure, so we continuously update our security spells to keep your data safer than a vampire’s cloak.

We retain your data only as long as necessary for the purposes outlined here or as required by law. For example, order details are kept for accounting purposes, but you can request deletion as described below.

5. Your Rights

You have rights over your data, and we’re here to honor them like a friendly ghost:

  • Access and Correction: You can review and update your account information by logging into your profile on our website.
  • Deletion: Request to delete your personal data, unless we need to retain it for legal reasons.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.
  • Data Portability: Ask for a copy of your data in a machine-readable format.

To exercise these rights, email us at [email protected]. We’ll respond within 30 days, as required by regulations like the GDPR for our international customers.

6. Cookies and Tracking Technologies

We use cookies—small text files stored on your device—to enhance your browsing experience. They help us remember your preferences, analyze site traffic, and show relevant ads (e.g., for Boys Halloween Costumes or Women’s Halloween Costumes). You can control cookies through your browser settings, but disabling them might make some features vanish like a ghost!

We also use third-party services (e.g., Google Analytics) to track usage patterns, but this data is anonymized and used only for improvement purposes.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or laws. The latest version will always be posted on this page with the updated date. By continuing to use our site, you accept these changes.

8. Contact Us

If you have questions or concerns about your privacy, reach out to our team at [email protected] or write to us at:

Costume Closet Shop
474 Poco Mas Drive
Lewisville, US 75067

Thank you for trusting us with your Halloween adventures. Happy shopping, and may your season be spooktacularly secure! 🎃